Support

I'm having trouble signing in or using the app

Email [email protected] with your account email and a short description of what's happening. We'll get back to you as soon as we can.

I need to report a problem, a scam, or unsafe behaviour

Use the Report button on the profile, Cast Call, or conversation in question inside the app. This reaches Onkast directly. You can also email [email protected] directly - putting "Urgent" at the start of the subject line helps it get noticed sooner, though we can't guarantee a specific response time.

I want to delete my account

You can delete your account at any time from Settings inside the app. This permanently removes your profile, Cast Calls, applications, messages, and uploaded media. If you'd rather request this by email instead, write to [email protected].

I have feedback, an idea, or found something confusing

Use "Help Shape Onkast" inside the app, or email [email protected] directly. Every message reaches the founder.

Business, partnership, or press enquiries

Email [email protected] - we read everything ourselves and will pass it to the right place.